Completed shaft (plumb, finished surfaces, dimensions matching our approved drawing), pit (waterproofed, with the depth specified in the drawing — typically 1.4 m for home, 1.5 m for passenger, 1.7 m for hospital), overhead (typically 3.6-4.2 m clear above top floor), machine-room or MRL alcove as drawn, plus electrical supply terminated in a 32 A or 63 A isolator within 1.5 m of the controller location. We send a Civil Readiness Checklist with every quote.

Standard home elevator: 5-7 working days onsite. Passenger lift: 8-12 working days. Hospital elevator: 10-15 working days. Goods lift (single-mast): 7-10 days. Goods lift (double-mast, 5-ton): 14-18 days. EOT crane: 4-6 days. These assume a ready site; if the shaft isn't ready when we arrive, the clock pauses and rescheduling charges apply per the work order.

For Tricity, Delhi NCR, Pune and Bengaluru jobs, no — our team commutes daily. For more distant jobs the team takes lodging onsite or nearby. Lodging cost is included in the install fee in the quote; we don't ask the customer to arrange it. If you have safe accommodation onsite we're happy to use it — most factory customers prefer this.

No — our installation crew is SEE-employed, dispatched from our Sukhdarshanpur workshop. Same team that fabricates the unit fits it on site. We've seen too many quality issues from sub-contracted installation to risk it. This is unusual in the Indian elevator industry; most national brands sub out the install. We don't.

Yes for home elevator retrofits in most cases. The civil work is the disruptive part (1-3 weekends typically), and we sequence it to minimise displacement. The mechanical install can run alongside daily life because the shaft is closed off. You probably won't need to move out — most of our heritage retrofit customers in Kolkata, Jaipur and South Delhi stay in residence throughout.

Small variations (≤5 mm) we accommodate with cabin shims. Larger variations need civil correction. If the variation is the customer's civil contractor's mistake, the correction is at customer cost; if it's within tolerance and we mis-drew the spec, we cover the rework. The Civil Readiness Checklist site visit before the install catches most of this — that visit is included free with every order.

We assist with the technical documentation and accompany the inspector for the witnessed tests. The fees payable to the Inspector of Lifts & Escalators and the appointment timing are outside our control — those are arranged by the customer with the state authority. We don't pay the inspector under any circumstances; if anyone offers, walk away from that vendor.

It's the document signed by our engineer and your representative at handover, confirming that load tests, safety-gear test, governor test, door-interlock test and 100-cycle function run all passed. The Commissioning Report is the legal trigger for warranty start, for milestone payment release, and for the start of AMC eligibility. We keep a copy; you keep a copy. Don't let any vendor commission a lift without one.