Resources & FAQs Buyer-side answers to the questions we get most often.
76 questions across 11 topics — written in the same workshop voice we use on WhatsApp. If your question isn\'t here, it\'s the same number to message.
76 questions answered
11 topic clusters
Updated 2026
Pick a topic
What do you need to know?
Choosing the right lift
Which lift suits which building. The buyer-side decisions before the site survey.
8 questions →
Installation & site preparation
What the site needs to be ready for, what we bring, and how long the work actually takes.
8 questions →
Codes, standards & compliance
IS 14665, BIS, EN 81-20 — what they mean, when they apply, and what we're certified to.
6 questions →
Pricing & quotation
What lifts cost in 2026 India, what drives the variation, and how we structure quotations.
6 questions →
AMC & service
What the three AMC tiers actually cover, what the response times mean, and what we won't commit to.
8 questions →
Warranty & claims
How our warranty works in practice, what extends it, and what voids it.
6 questions →
Customisation & finishes
Cabin finishes, custom artisan work, designer collaborations — what we offer and what's honest to claim.
6 questions →
Industrial & B2B specifics
OEM vendor empanelment, GMP compliance, clean-room ratings — what hospitals and factories ask before they shortlist a vendor.
8 questions →
Locations & service coverage
Where we install, where we service, and where we say no.
6 questions →
Hospital elevator specifics
Stretcher capacity, infection-control, ICU-adjacent uptime — the spec details only hospital procurement asks.
6 questions →
Home elevator specifics
The questions families actually ask when planning a home lift.
8 questions →
Question not here?
Ask us directly.
It\'s the same number.
Same WhatsApp line, same phone, same workshop. We answer between Mon–Sat, 9 AM – 7 PM IST. Average response window for non-emergency questions is under an hour during workshop hours.
SEE Resources — buyer-side FAQs about home elevators, passenger lifts, hospital elevators, goods lifts, AMC contracts, IS 14665 compliance, custom cabin finishes, OEM vendor approvals and pan-India service coverage. Written in workshop-voice by the same team that builds the units.